Archive for February, 2010

KM – Has the Torch been Passed to a New Generation?

Thursday, March 18, 2010, 4:00 - 6:00 p.m., Microsoft, 201 Jones Rd., Sixth Floor, Waltham, MA 02451. Directions.

SPEAKER: Carl Frappaolo, Principal and co-founder, Information Architected

TOPIC: Carl is contemplating our future in the KM community with this provocative opening for our March meeting

KM was the solution du jour of the business and IT world circa 1995. That’s 15 years ago – a millennium in cyber-years. Much has changed. Some even state that KM is dead. One analyst recently stated that KM was not even possible until now (it wasn’t me.) I am not one of those, but admit that the formal business practice of KM has morphed.

Over the past decade, KM has given birth to many children.  These include Enterprise 2.0, Web 2.0, Social Computing, Social Networking and emergent software. Each has its own following and impact on the workplace. So one must ask, “Has the torch been passed to a new generation?”  Are the methodologies and efforts of yesterday’s knowledge managers obsolete? Are efforts better spent focused on these current practices? For the record – I say “no,” KM is more necessary than ever. I will explain “why.

PRESENTATION

READINGS

BIOGRAPHY: Carl Frappaolo is globally recognized as a thought leader, entrepreneur, speaker, strategy advisor, and prolific author. He founded 3 companies and has consulted with the who’s who of the corporate and public sectors on innovation, information, process and knowledge management. He is the co-founder of Information Architected. Prior, Carl was VP and founder of the Market Intelligence unit of AIIM and a founder of Delphi Group.  His blog is at TakingAIIM.com. You can join his networks at LinkedIn and Facebook, and follow him on Twitter @carlfrappaolo.

PLEASE Register even if you are not certain you can attend so we have an accurate estimate of attendees for handouts.

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KM Gurus - Who are they & What Guidance do they Provide for You?

Friday, March 5, 2010 at 7:30 - 9:30 a.m. Rebecca’s at Reservoir Place, Trapelo Road, Waltham.

TOPIC:  We just enjoyed a great roundtable discussion in February at which the group shared career path stories about what led each attendee to a focus on knowledge management activities. Learning what influences and interests in the workplace pointed individuals toward KM revealed a lot about how we all grow into and within our chosen professions, regardless of the initial degree or job title.

In the next meeting we want you to share stories about the people who have inspired you to have an interest in KM. This can be people whose writings you read, presentations you have experienced, role models in school or the workplace, or individuals outside of the work arena that provided a spark. With a goal of learning how KM gets traction and mind-share, as well as collecting specific anecdotes on guiding lessons, we’ll open the roundtable conversation with stories of the people who inspire us.

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Modeling the World with Four Colors: UML class model patterns

Speaker: Norman Daoust of Daoust Associates will present Modeling the World with Four Colors: UML class model patterns on Wednesday, February 24, 2010, 6:30 - 8:00 p.m. at Foley Hoag LLP, Emerging Enterprise Center, Bay Colony Corporate Center 1000 Winter Street, Suite 4000, North Entrance, Waltham, Massachusetts

This program is sponsored by IEEE Consultants Network. Admission: no charge; the meeting is open to the public; tell your friends, they’ll appreciate it!

Description: This presentation describes patterns for creating domain models using four colors to stereotype the UML (Unified Medical Language) classes into five categories. This speeds up the analysis modeling process, produces models that are easy to review and critique. The use of color adds to the information content of the model and provides an excellent mechanism for visual discrimination of the concepts.

The presentation begins with a brief description of the five stereotype classes, followed by an example, tips for identifying each of classes, and concludes with a stereotyped way the stereotype entities fit together.

Attendees will learn the four colors and how to apply them. They will leave with a different way of thinking about the world.

Audience: business analysts, data analysts, data modelers, people who want a framework for categorizing data

Graduate Student Interns Available for Summer 2010

Seeking Internship Opportunities in greater-Boston through Bentley/Warwick Professor

From Sue Newell: I have five master’s students from Warwick Business School (Warwick University, UK) who are coming over to the US for 3 months between May and August to do their dissertation with me at Bentley University. They are taking an Information Systems and Management master’s course which essentially focuses on the management of IT in business organizations. As part of this program I have taught them a course on Knowledge, Innovation and Change where they have been exposed to ideas of knowledge management and the students who are coming over all have interests in this area. They have varied previous work experience (I can send their CVs to anyone interested).

Their dissertation needs to draw on the academic literature but I have found that students gain most when they can explore theories and concepts in the light of some actual work experience. In the past they have taken on internship type roles where they have been given a specific task to do - a project which perhaps you simply don’t have time to do yourself but which you know would be useful. They can spend 2-3 days per week for 2 months doing this project, with the rest of their time spent on their dissertation writing, using the project as a base for this work.

If you have a project which you think could be suitable, then please contact me: snewell@bentley.edu (Sue Newell, Cammarata Professor of Management, Bentley University and PT Professor of Information Management, Warwick University).

Finding Knowledge Assets: How Web search behavior can be applied to the Enterprise Intranet

Thursday, February 18, 2010, 4:00 - 6:00 p.m., Microsoft, 201 Jones Rd., Sixth Floor, Waltham, MA 02451. Directions.

SPEAKER: Mark Sprague, Principal, Msprague.com

TOPIC: Human Search Behavior must be studied to effectively prepare content for maximum findability.

Preparing content so that it can be found easily on the intranet requires the understanding and interactions of three disciplines augmented by a fourth (understanding how people find and consume content). Though clearly in a symbiotic relationship, three disciplines: Content management, Search Engines and Search Engine Optimization (SEO), are often dealt with as if they are stand-alone activities.

This is what happens:

  1. Content can be developed or re-purposed without understanding how it will be positioned within a website.
  2. Websites can be designed and developed without a coherent initial search strategy – SEO experts are brought in after the site is completed to optimize the best that they can.  Sites that grow organically and change frequently over time present challenges as well.
  3. Content experts can know about search, but often don’t really understand in any depth how search relevancy works, and how it impacts their content in search results.

Join us for this discussion about how understanding search behavior can influence the information architecture of your intranet with all the implications for how it affects sharing content and knowledge expertise. Mark will share some techniques and practices for getting more out of search. PRESENTATION NOTES

RELATED ARTICLE: Giving Customers What They Want: A Search Behavior Analysis

BIOGRAPHY: Mark Sprague is an information and software products visionary with a passion for the customer/user experience. He has generated many value-added products and services in new niches in everything from Social Networks, Social Media, Search Engines, Auto-Classification tools, Entertainment Titles, Education Applications, Business Applications, Web Services, and Usability Analysis Newsletters. He has recently been consulting in Enterprise Search, SEO, Content Strategies, Mobile Applications and Social Networking. Mark founded the Internet search engine Northernlight.com in 1995, notable for its early use of clustering and auto-categorizing Web search results.

PLEASE Register even if you are not certain you can attend so we have an accurate estimate of attendees for handouts.

Registration Form for Thursday

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Additional Readings:

Hearst, Marti. Search User Interfaces. Cambridge University Press, 2009  ISBN: 9780521113793

McDaniel, Clay. 13 Essential Social-Media ‘Listening Tools’. MarketingProfs, 05/19/2009, 1p.
1. Google Alerts; 2. Technorati; 3. Jodange; 4. Trendrr; 5. Lexicon; 6. Monitter 7. Tweetburner; 8. Twendz; 9. TruCast; 10. and 11. Radian6 and Cision Radian6; 12. Techrigy; 13. Collective Intellect

Mullan, Eileen. Searching for Answers at ESS East. EContent Magazine, 05/19/2009, 1p.  …
Miles Kehoe, a founder and president of New Idea Engineering, Inc., explained that the blame for a company’s search problems may lie with the implementation. “Maybe it is not the technology, it may be your methodology,” Kehoe says. “Search is not a fire and forget technology.”

CSHALS will take place February 24-26, 2010 in Cambridge/Boston, MA

The Conference on Semantics in Healthcare and Life Sciences (CSHALS) the official conference of the International Society for Computational Biology (ISCB) returns for its third year as the premier annual event focused on the use of semantic technologies in the pharmaceutical industry, including hospitals/healthcare institutions and academic research labs.

CSHALS is a conference focused on specific applications of semantic technologies, including Semantic Web, to show where advances have been made, determine what the current needs are, and anticipate where the field is headed in order to prepare and advance with the field. The conference is organized along specific topics and moderated to stimulate interactive discussions around sets of key questions determined in advance with input from registered attendees.

Conference Details