Thursday, May 15, 2008, 4:00 - 6:00 p.m, Jarg, (MetraTech Building), 330 Bear Hill Road, Suite 230, Waltham. Directions.
SPEAKER: Gian Jagai, Knowledge Manager, Hitachi Data Systems (HDS)
TOPIC: The Case Study HDS KM Program
• Where GSS was, where we are now (<1 year in), and where we hope to be in 3 years
• Focus on the holistic approach to embed KM principles in our recognition program, consultant objectives, service development and delivery processes
• Building our first community of practice, and subsequently growing to about 6 communities now
• Results of our first community survey
• Lessons learned along the way to get people within the communities to participate
• A look at some of the IT platforms used (Groove, SharePoint, ChangePoint, Outlook)
BIOGRAPHY: Gian Jagai’s biographical journey to KM: I’ve been at Hitachi Data Systems (HDS) for 4 years. I started out as a technical consultant helping HDS customers with our products and services. Over the first 3 years I was continually frustrated by a lack of rhyme and reason as to how consultants received information, shared knowledge and how we never seemed to learn from our past mistakes. So I talked my way into becoming our professional services group’s (GSS) knowledge manager. Now I am responsible for developing a holistic approach to how we can use KM concepts and techniques to improve how we develop and deliver our services. Specifically I am focused on building communities of practice and leveraging SharePoint to help connect our technical consultants. [Note: check out his blog at http://kmapprentice.wordpress.com/]
PLEASE Register even if you are not certain you can attend so we have an accurate estimate of attendees for handouts.
Registration Form for Thursday
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Friday, May 2, 2008 at 7:30 - 9:30 a.m. Rebecca’s at Reservoir Place, Trapelo Road, Waltham.
One line of commentary by Jessica Lipnack at the recent program on KM 2.0 concerned emotional and psychological barriers to getting colleagues to adopt new behaviors and technologies. She went on to make the case for creating a comfort zone and welcoming environment to help alleviate resistance. But there is much more to explore around the notion of a hostile world that has to be considered and planned around when we contemplate our KM initiatives. Join us to discuss how to move from outright barriers to may-be to probably.
Registration Form for Friday Only
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Readings on KM 2.0 and Enterprise 2.0Thursday, April 17, 2008, 4:00 - 6:00 p.m, Jarg, (MetraTech Building), 330 Bear Hill Road, Suite 230, Waltham. Directions.
SPEAKER:Discussion Moderated by Larry Chait and Lynda Moulton
TOPIC: On April 9th we had an audience overflow at Bentley College as we heard the points of view of practitioners/academics, consultants, analysts and thought leaders on the subject of where all the 2.0 hype is leading us, changing knowledge practices and behaviors. With the benefit of a full day of rapid-fire exposure to piles of applications and technology tools, plus good commentary on how leveraging knowledge is impacted (or not), Larry and Lynda will try to summarize the highlights, lowlights, and what we were left to contemplate at the end of the afternoon, KM 2.0 - Reality or Hype?
Commentary is already flowing on the meeting and we will use that to launch the discussion after the short summary.
If you missed the Bentley program and want a synopsis, or if you attended and want to add to the summary and discussion, please join us next Thursday. Readings on KM 2.0 and Enterprise 2.0
BIOGRAPHY: N/A
PLEASE Register even if you are not certain you can attend so we have an accurate estimate of attendees for handouts.
Registration Form for Thursday
Registration Comments (Cost, time, meeting format)
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