Friday, September 2, 2011, at 7:30 - 9:30 a.m. Rebecca’s Cafe at Reservoir Place, Trapelo Road, Waltham.
TOPIC: It is not unusual for departments or business units with responsibility for managing content, business document collaboration, intranets, or technical libraries to be asked to function as an umbrella for organizing, managing and making accessible knowledge assets. You may be in one of these units that has decided to take on greater enterprise responsibility for a wide range of knowledge content management processes and collaborative operations. We will discuss what it means to become a Knowledge-based Service Operation, with a name that includes “knowledge” or in function only. How did you or will you position your role in the process? [For those who wanted to and could not attend, we will re-visit this topic again at a later time.]
For those interested in the topic you might want to check out the discussions on KM Edge, hosted by APQC, on LinkedIn. Here is a recent post and if you join you can view the comments: On LinkedIn: KM Edge [http://www.linkedin.com/groups?home=&gid=102072&trk=anet_ug_hm]
What is the origin of “knowledge management” expression?
I have done some quick research in Scopus database and I found “knowledge management” in a couple IT articles about document management in late 80′. But when and where was the expression “knowledge management” was used for the first very time as we know today?
Two Books of interest:
Srikantaiah, T. Kanti, ed. Knowledge Management in Practice: Connections and Context, edited by T. Kanti Srikantaiah and Michael E. D. Koenig. Information Today, 03/2008, 519p. 9781573873123
Knowledge Management in Practice: Connections and Context is the third entry in an ambitious, highly regarded KM book series edited by T. Kanti Srikantaiah and Michael E. D. Koenig. Where Knowledge Management for the Information Professional (2000) offered information professionals an introduction to KM and Knowledge Management Lessons Learned (2004) assessed KM applications and innovations, this book looks at how KM can be and is being implemented in organizations today.
The insights of more than 20 experts are featured in 26 chapters, organized in these nine parts:
The Three-Dimensional Expansion of KM
Identifying the Knowledge
KM Strategy
KM Techniques and Technology
Knowledge Sharing
KM Measurement and Assessment
KM and Project Management
Knowledge Preservation
KM in Government
Knowledge Management in Practice is unique in surveying the efforts of KM professionals to extend knowledge beyond their organizations and in providing a framework for understanding user context. The result is a must-read for any professional seeking to connect organizational KM systems with increasingly diverse and geographically dispersed user communities. This includes chapters by Patti Anklam, Laurence Chait and Lynda Moulton (Knowledge Audits) http://books.infotoday.com/asist/KnowledgeManagementInPractice.shtml
Tiwana, Amrit. Knowledge management toolkit: orchestrating IT, strategy, and knowledge platforms. 2nd ed. Upper Saddle River, NJ: Pearson Education, Inc., 2002, 383p.
Focus on infrastructure planning; CD-ROM with sample software applications (demo versions).
http://www.amazon.com/Knowledge-Management-Toolkit-Practical-Techniques/dp/0130128538
PLEASE Register even if you are not certain you can attend so we have an accurate estimate of attendees for handouts. NOTE: The registration page has changed and you will be directed to another site where the registration form resides. It is now hosted by lwmtechnology.com and is legitimate.
Registration Form for Friday