Archive for the 'KM Forum Events' Category

Knowledge Leadership: The Art of Inquiry in the Organization

Thursday, August 21, 2014 4 - 6 p.m., Bentley University, Morison Hall, Morison Boardroom #300, 175 Forest Street, Waltham, MA 02451. Campus Map.

SPEAKER: Group Discussion

TOPIC: Successful knowledge leadership requires depth and breadth of knowledge about an organization. How knowledge leaders go about acquiring that knowledge varies, but certain competencies and learning skills can be applied with great results. Come to this meeting to learn techniques you can apply to acquire institutional knowledge. Bring with you at least one idea or example of how you or other leaders acquire institutional. If you have a short (eight minute) case story or experience you would like to share about how inquiry contributed to a successful outcome, let me know and we will include a panel of three to supplement the discussion.

BIOGRAPHY: Panel (TBA)

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NOTE: The registration page has changed and you will be directed to another site where the registration form resides. It is now hosted by lwmtechnology.com and is legitimate.

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Mentoring: A Key to Knowledge Transfer with Elizabeth McCoy

Thursday, July 17, 2014, 4 - 6 p.m., Bentley University, Morison Hall, Morison Boardroom #300, 175 Forest Street, Waltham, MA 02451. Campus Map.

SPEAKER: Elizabeth McCoy, Physical Scientist, U. S. Army Natick Soldier Research Development and Engineering Center.

TOPIC: Benchmarking knowledge transfer activity is just one aspect of assessing the outcomes in the evolving mentoring activities at the U. S. Army Natick Soldier Research Development and Engineering Center in Massachusetts. Elizabeth McCoy has been actively working on leveraging knowledge through the development of active programs to transfer knowledge through mentoring for several years. Currently holding the title of Physical Scientist in the Science Technology and Innovation Division at the Center, she has a managerial role in assuring excellence in knowledge transfer as experts near retirement. In this interview, we will learn more about her background and how that has lead to the current areas of focus.

BIOGRAPHY: Elizabeth McCoy is a Physical Scientist at the U.S. Army Natick Soldier Research Development and Engineering Center (NSRDEC) located in Natick, MA, where she serves as a staff scientist within the Science Technology and Innovation Div., Warfighter Protection Directorate.  Responsibilities include technology planning and developing technology transition strategies while also providing KM coaching within her division.

Previously Ms. McCoy was team leader of the Chemical Technology Team; the team initiated a grass roots KM effort that piloted knowledge transfer approaches.  This effort included formal mentoring and building collaboration and engagement within the team’s technical community. Approaches piloted by her team have been expanded by senior researchers within the organization to address the transfer of specific knowledge domains before impending retirement.

Ms McCoy also has experience serving as the NSRDEC Chemical Defense Coordinator, and being the primary interface for NSRDEC’s CB individual protection programs with other government agencies, academia and industry.  Earlier work involved quality assurance, fiber research and color/camouflage.  Ms. McCoy holds a B.S. in Textiles from the University of Rhode Island, and Chemistry from Framingham State College.  She holds a M.S. in Environmental Studies from the U. Mass Lowell as well as an M.S. in Marketing and Technological Innovation from Worcester Polytechnic Institute.

PLEASE PLEASE Register even if you are not certain you can attend so we have an accurate estimate of attendees for handouts. If you then make a decision not to attend, please use the registration link and note in the comments field that you will not attend.

NOTE: The registration page has changed and you will be directed to another site where the registration form resides. It is now hosted by lwmtechnology.com and is legitimate.

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Impact of Cultural Shifts and Enterprise Mergers on KM Initiatives with Suzanne Mrozak

Thursday, June 19, 4 - 6 p.m., Bentley University, Morison Hall, Morison Boardroom #300, 175 Forest Street, Waltham, MA 02451. Campus Map.

SPEAKER: Suzanne Mrozak, Independent Project Manager and Technical Writer (formerly with Genzyme and Sanofi USA)

TOPIC:  Continuing our highly interactive and successful May program in which inter-generational cultural factors developed as a major theme, we have invited Suzanne Mrozak to share her professional experiences and observations about enterprise cultures. Suzanne grew up professionally with a young biotech firm that grew successfully for three decades before being acquired by a multinational pharmaceutical company. We will speak with her about her educational background, early career shifts, and the ways  in which her work and roles evolved over 20 years. Of particular interest will be hearing her thoughts on roles and positioning in KM related activities,  institutional cultural  and industry changes. We will also ask about how a shifting landscape changed her work experiences, attitudes about responsibilities and where she believes institutional impact can be made in knowledge leveraging initiatives. Our objective is to learn where Suzanne believes we should place more focus to gain maximum value from knowledge generated in the enterprise, and to bring you into the discussion  with your own questions and thoughts.

BIOGRAPHY: Suzanne Mrozak recently left Sanofi after 20 years in the biotech/pharmaceutical industry. She was Director of the Global Information and Records Management Program (InfoRM) when Sanofi acquired Genzyme in 2011. In 2012 InfoRM was merged with the Sanofi US Records Management function where Suzanne was employed for her remaining time at Sanofi.

Suzanne began her career as a biomedical research assistant in academia before working as a technical writer for MEDITECH, writing user manuals for health care information systems software. She began her work at Genzyme Manufacturing Operations in 1994 as a technical writer for the start up of the Allston Landing Facility. After two years in that role, she joined a newly formed team of three, which was responsible for the corporate-wide implementation and support of the company’s first Document Management System, Livelink, an OpenText application. Later, after moving to Genzyme’s Biomedical and Regulatory Affairs group supporting document management and publishing systems, her role evolved. It was to direct, manage, implement, and support document management, information and records management, and knowledge management systems initiatives in Genzyme’s BioMedical Operations. In 2008 Suzanne began developing a global information and records management (IRM) program, where she directed a corporate-wide IRM infrastructure.

Suzanne’s academic degrees include a BS in biology, psychology and art history from McGill University, and a Masters in Technical and Professional Writing from Northeastern University. Her other interests include the Folk Song Society of Greater Boston (www.fssgb.org), photography, gardening, and taking an active role in changing the conversation about climate change. Suzanne Mrozak’s LinkedIn Profile

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NOTE: The registration page has changed and you will be directed to another site where the registration form resides. It is now hosted by lwmtechnology.com and is legitimate.

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Exploring Intergenerational Knowledge Transfer at the FAA with Giora Hadar

Thursday, May 15, 4 - 6 p.m., Bentley University, Morison Hall, Morison Boardroom #300, 175 Forest Street, Waltham, MA 02451. Campus Map.

SPEAKER: Giora Hadar, Knowledge Manager, U.S. Federal Aviation Administration (FAA) (retired)

TOPIC: Mr. Hadar has the breadth and depth of experience at a single organization that qualified him to be a knowledge management leader for his institution. We  will ask  Giora about his professional evolution and how he moved into that role, his professional philosophy about the nature of institutional knowledge, and how that may have changed over the years at the FAA. Then we will talk to him more pointedly about his recent interest and focus: A case study about the three age groups of air traffic controllers in the FAA. Finally, reasons for the interest in the pursuit of his PhD in Knowledge Management will round out the interview.

BIOGRAPHY: Giora Hadar recently retired from the U.S. Federal Aviation Administration (FAA) with 33 years of government service. Thirty plus years in program management included over 19 years with the title of Knowledge Manager. Mr. Hadar is nationally and internationally recognized as a knowledge management (KM) expert, an invited speaker to KM conferences and workshops in the U.S., UK, Brazil and Australia, where he has presented more than two dozen topics in just the past ten years. His principal areas of expertise and experience include the planning and design of numerous KM programs that address knowledge retention, knowledge transfer, collaboration, and social media. He developed KM strategies, policies and programs for three government agencies. Recent publications focus on the topic of institutional knowledge transfer across generational groups with emphasis on partnerships and leveraging current technologies.

Mr. Hadar is currently a member of the KM Advisory Board, Kent State University, and has held memberships in the IBM Institute for Knowledge Management (IKM), been on the advisory board of the annual e-Gov KM Conference, and was National leader of the Federal KM Working Group. He has a B. Arch. from Howard University and is a Ph.D. candidate in KM at the Graduate School, Economics and Business, University of Groningen, the Netherlands. LinkedIn Profile

LINK to Giora Hadar’s Research

PLEASE PLEASE Register even if you are not certain you can attend so we have an accurate estimate of attendees for handouts. If you then make a decision not to attend, please use the registration link and note in the comments field that you will not attend.

NOTE: The registration page has changed and you will be directed to another site where the registration form resides. It is now hosted by lwmtechnology.com and is legitimate.

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Leveraging Knowledge in Oxfam America’s Humanitarian Response Efforts

Thursday, April 17, 4 - 6 p.m., Bentley University, Morison Hall, Morison Boardroom #300, 175 Forest Street, Waltham, MA 02451. Campus Map.

SPEAKER: Silva Sedrakian, Advisor for Planning, Monitoring, Evaluation and Learning, Oxfam America

TOPIC: Major coordinating and learning initiatives in a non-governmental organization require deep knowledge and understanding of stakeholder requirements. From Silva Sedrakian we look forward learning more about how she approaches evaluating humanitarian intervention needs, and works to establish monitoring processes. Silva’s work with Oxfam and UNESCO will give our members an opportunity to interact with a professional working in the field and gain understanding of the role of a knowledge worker. Join us for this interview with Silva Sedrakian. PRESENTATION on Oxfam America.

BIOGRAPHY: Silva Sedrakian is the Planning, Monitoring, Evaluation and Learning Adviser for Oxfam America’s Humanitarian Response Department.  In this capacity, she is oversees the development and implementation of humanitarian Monitoring, Evaluation and Learning activities, including the development of monitoring tools, guidelines and processes for field staff.  She has also conducted real time evaluations, meta-reviews and impact assessments for Oxfam humanitarian interventions.

Silva leads Oxfam America’s initiative to develop policies and procedures to ensure humanitarian accountability standards are met throughout the organization. Silva has also designed and facilitated joint planning workshops as well as other multi-stakeholder planning and learning events bringing various stakeholders together to build common goals and visions; and has contributed to various other organizational learning and program frameworks.

Prior to Oxfam, she had worked for UNESCO and in the private sector where she performed educational and market research.

Silva has earned her Master’s in Business Administration and a master’s degree in International Commerce specializing in developing countries, with a focus on the Middle East.

PLEASE PLEASE Register even if you are not certain you can attend so we have an accurate estimate of attendees for handouts. If you then make a decision not to attend, please use the registration link and note in the comments field that you will not attend.

NOTE: The registration page has changed and you will be directed to another site where the registration form resides. It is now hosted by lwmtechnology.com and is legitimate.

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Exploring A Career in Knowledge Leadership; Interviewing Ray Sims Deloitte

Thursday, March 20, 2014, 4 - 6 p.m., Bentley University,  Smith Hall #321, 175 Forest Street, Waltham, MA 02451. Campus Map.

SPEAKER: Ray Sims, Knowledge Manager, Deloitte Touche Tohmatsu

TOPIC:  Our March guest has a long history of leadership in large corporations after transitioning from a career that began in mechanical engineering. We will hear from Ray Sims about how his role shifted through several positions and the influences on his work when companies where he was employed went through acquisitions and mergers. We will also ask Ray about what competencies a professional needs to move into a knowledge management position.

BIOGRAPHY: Ray is the global leader of Knowledge Services for the Technology, Media and Telecommunications (TMT) industry vertical at Deloitte. He has has worked full-time in knowledge management roles since 1999 — and within, or associated with, the TMT industry for over thirty years. Ray joined Deloitte in April 2008 following 10+ years at Cambridge Technology Partners (CTP) and later, Novell (via its acquisition of CTP), where he was the KM Program Director. He briefly worked as client-facing IT Consultant when first joining CTP. Prior to CTP, Ray worked 10+ years at IBM, where he held Product Design and Process Engineering roles before leaving to pursue his MBA at Cornell, where he focused on general management and Information Systems. Ray also holds a MS degree in Mechanical Engineering from the University of Michigan.

PLEASE PLEASE Register even if you are not certain you can attend so we have an accurate estimate of attendees for handouts. If you then make a decision not to attend, please use the registration link and note in the comments field that you will not attend.

NOTE: The registration page has changed and you will be directed to another site where the registration form resides. It is now hosted by lwmtechnology.com and is legitimate.

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February 20, 2014 Meeting Will Not Be Held due to Special Circumstances

Thursday, February 20, 2014, 4 - 6 p.m., Bentley University, Morison Hall, Morison Boardroom #300, 175 Forest Street, Waltham, MA 02451. Campus Map.

SPEAKER: N/A

TOPIC: Due to unforeseen circumstances we will not be holding our monthly Boston KM Forum meeting in February. We will resume with a guest speaker in March. Stay Tuned!

BIOGRAPHY: N/A

PLEASE PLEASE Register even if you are not certain you can attend so we have an accurate estimate of attendees for handouts. If you then make a decision not to attend, please use the registration link and note in the comments field that you will not attend.

NOTE: The registration page has changed and you will be directed to another site where the registration form resides. It is now hosted by lwmtechnology.com and is legitimate.

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Invention: the Knowledge Inventiveness Connection

Thursday, January 16, 2014, 4 - 6 p.m., Bentley University, Morison Hall, Morison Boardroom #300, 175 Forest Street, Waltham, MA 02451. Campus Map.

SPEAKER: Moderated by Larry Chait, a Boston KM Forum Discussion

TOPIC: The November 27, 2013 issue of Time, The 25 Best Inventions of the Year 2013 inspires a lot of thinking about inventions and inventiveness. Especially telling is a call-out that shows a global belief bias that “inventiveness can be learned” with comments about the “power in a team” and importance of culture in a follow-on article by Jeffrey Kluger, The Spark of Invention. This is a fascinating look at how invention is perceived, spurred, and achieved across the world. It tells us what we know about invention vs what we believe about invention. As a lead-in to a discussion of the points laid out in the article, Larry Chait will do his (now) annual review of the best or most interesting observations from his trip to the Consumer Electronics Show (CES) in Las Vegas. Think of it as a “What’s Hot and What’s Not in 2014″ session.

You can see the best of CES presented by Larry Chait here.

For Students and Aspiring Entrepreneurs, check out these Questions about invention, patenting and intellectual property. See how much you know compared to the respondents in the article.

BIOGRAPHY: Larry Chait is Managing Director of Chait & Associates, a consultancy that advises senior management on achieving and sustaining high performance. Prior to forming Chait and Associates, Larry was a vice president and director of Arthur D. Little, Inc. He held several positions at ADL, including chief knowledge officer, consulting director and principal. Larry has authored three books on information technology and human resources, and is a contributing author of Managing the Learning Process of the Corporation. He has also authored 20 articles published in the U.S. and abroad, lectured in MBA and post-graduate programs in five universities, and spoken at over 35 conferences on topics process improvement, knowledge management, and the management of change. He is currently Adjunct Senior Lecturer in the Executive Masters in Healthcare Management program at Brown University. Larry is President of The Boston KM Forum, an organization for practitioners in Knowledge Management. Larry received his A.B. in Economics from Cornell University and his M.B.A. from the Harvard University Graduate School of Business Administration.

PLEASE PLEASE Register even if you are not certain you can attend so we have an accurate estimate of attendees for handouts. If you then make a decision not to attend, please use the registration link and note in the comments field that you will not attend.

NOTE: The registration page has changed and you will be directed to another site where the registration form resides. It is now hosted by lwmtechnology.com and is legitimate.

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KM Professionals and Healthcare Informatics: An Interview with Allan Lewis

Thursday, December 19, 2013, 4 - 6 p.m., Bentley University, Morison Hall, Morison Boardroom #300, 175 Forest Street, Waltham, MA 02451. Campus Map.

SPEAKER: Allan Lewis, Business Analyst, Clinical Knowledge Management Pilots at Lahey Health

TOPIC: The healthcare informatics field has been an area of professional growth for medical and IS professionals over the past ten years, with rapid recent acceleration due to recent systemic healthcare changes. These include rapid record electrification inspired by federal incentives, increasing price pressure resulting in mergers/practice acquisition by hospitals, technology advances and regulatory changes (ICD-10 coding and increased penalties for HIPAA data breaches). Using analysis and information science methods to analyze, evaluate, understand and apply business data to knowledge initiatives appeals to business professionals with a strong technology orientation. Allan Lewis has transitioned from a background in finance and accounting, to data architecture and more recently healthcare informatics. We will ask Allan about his interests, work and personal internet experiences and the journey that brought him to a new role at the Lahey Clinic. [Reading of interest on ICD-10 coding: NY Times Roughed Up by an Orca? There's a Code for That by Andrew Pollack.]

Readings:

Other Resources on technology tools transforming healthcare information:

Gregg, Helen. How Healthcare App Developers are Using Watson. Becker’s Hospital Review. 12/9/2013. 1p.

HKSC Field Guide for Developing a Healthcare Knowledge Services Center, by Lynda Moulton, LWM Technology Services, Margaret H. Coletti, Beth Israel Deaconess Medical Center, H. Mark Goldstein, University of Massachusetts Medical School Worcester.

BIOGRAPHY: Allan Lewis’ current position as business analyst has him engaged at Lahey to improve workflow for building and managing complex clinical data sets for the Epic Electronic Health Record. It is being implemented in an organization containing two recently independent provider organizations with another soon to be added. The project will provide clinicians with social business software tools to record their opinions and come to consensus. Earlier Allan held roles in all phases of the SDLC at The Boston VA Healthcare System, Partners Healthcare, SunGard and State Street. Allan earned a BS in Finance and Accounting at University of Pennsylvania - The Wharton School, an MBA in IS from the Boston University School of Management and more recently, a Graduate Certificate in Healthcare Informatics from Northeastern University.

PLEASE Register even if you are not certain you can attend so we have an accurate estimate of attendees for handouts. If you then make a decision not to attend, please use the registration link and note in the comments field that you will not attend.

NOTE: The registration page has changed and you will be directed to another site where the registration form resides. It is now hosted by lwmtechnology.com and is legitimate.

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KM World Highlight: Dave Snowden on Human Sensor Networks with Technology Augmentation

Thursday, November 21, 2013, 4 - 6 p.m., Bentley University, Morison Hall, Morison Boardroom #300, 175 Forest Street, Waltham, MA 02451. Campus Map.

Moderated Discussion from Members based on KM World 2013  Dave Snowden Keynote: Big Data vs Human Data #KMWorld. Title links to the program commentary and notes from Dave Snowden on his blog Above and Beyond KM.

Themes and topics that fed the discussion after seeing video of Snowden’s presentation:

  • How the human brain handles pattern matching vs technology doing pattern matching
  • Role of negative experiences vs positive one when learning
  • The role of deep experience for developing expertise
  • Push to emphasize alignment among business objectives and units vs creation of tension and push-back against stated goals and initiatives
  • The role of story-telling to reinforce a sharing culture
  • Call for bringing blended experiences from fragments to facilitate enterprise learning and knowledge sharing
  • Real-time human sensor networks using your own population for evidence-based policy building
  • Importance of building human network capabilities, not just information repositories
  • Use of human networks for deliberative purposes to establish foresight instead of just relying on reflection for informing the enterprise
  • Need for more pro-active forecasting as a result of human observation

TOPIC: There were a few attendees from greater-Boston at KMWorld, Enterprise Search Summit, SharePoint Symposium and Taxonomy Boot Camp and much useful content in the programs. However, we have chosen one keynote by Dave Snowden to share for discussion. This was a lot of meaty substance such as his guidance: “Use networks for deliberative purpose” and employ “Human sensor networks for decision-making.” We’ll share the entire gamut of his insightful and demanding oratory and then the discussion begins. Be prepared to listen mindfully and discuss thoughtfully. If you have never heard Dave speak before, this is an opportunity to be knowledgeably stimulated.

BIOGRAPHIES: Dave Snowden at http://www.linkedin.com/pub/dave-snowden/0/3b/2a9

PLEASE PLEASE Register even if you are not certain you can attend so we have an accurate estimate of attendees for handouts. If you then make a decision not to attend, please use the registration link and note in the comments field that you will not attend.

NOTE: The registration page has changed and you will be directed to another site where the registration form resides. It is now hosted by lwmtechnology.com and is legitimate.

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