Archive for the 'KM Forum Events' Category

Leveraging Knowledge in Oxfam America’s Humanitarian Response Efforts

Thursday, April 17, 4 - 6 p.m., Bentley University, Morison Hall, Morison Boardroom #300, 175 Forest Street, Waltham, MA 02451. Campus Map.

SPEAKER: Silva Sedrakian, Advisor for Planning, Monitoring, Evaluation and Learning, Oxfam America

TOPIC: Major coordinating and learning initiatives in a non-governmental organization require deep knowledge and understanding of stakeholder requirements. From Silva Sedrakian we look forward learning more about how she approaches evaluating humanitarian intervention needs, and works to establish monitoring processes. Silva’s work with Oxfam and UNESCO will give our members an opportunity to interact with a professional working in the field and gain understanding of the role of a knowledge worker. Join us for this interview with Silva Sedrakian.

BIOGRAPHY: Silva Sedrakian is the Planning, Monitoring, Evaluation and Learning Adviser for Oxfam America’s Humanitarian Response Department.  In this capacity, she is oversees the development and implementation of humanitarian Monitoring, Evaluation and Learning activities, including the development of monitoring tools, guidelines and processes for field staff.  She has also conducted real time evaluations, meta-reviews and impact assessments for Oxfam humanitarian interventions.

Silva leads Oxfam America’s initiative to develop policies and procedures to ensure humanitarian accountability standards are met throughout the organization. Silva has also designed and facilitated joint planning workshops as well as other multi-stakeholder planning and learning events bringing various stakeholders together to build common goals and visions; and has contributed to various other organizational learning and program frameworks.

Prior to Oxfam, she had worked for UNESCO and in the private sector where she performed educational and market research.

Silva has earned her Master’s in Business Administration and a master’s degree in International Commerce specializing in developing countries, with a focus on the Middle East.

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Exploring A Career in Knowledge Leadership; Interviewing Ray Sims Deloitte

Thursday, March 20, 2014, 4 - 6 p.m., Bentley University,  Smith Hall #321, 175 Forest Street, Waltham, MA 02451. Campus Map.

SPEAKER: Ray Sims, Knowledge Manager, Deloitte Touche Tohmatsu

TOPIC:  Our March guest has a long history of leadership in large corporations after transitioning from a career that began in mechanical engineering. We will hear from Ray Sims about how his role shifted through several positions and the influences on his work when companies where he was employed went through acquisitions and mergers. We will also ask Ray about what competencies a professional needs to move into a knowledge management position.

BIOGRAPHY: Ray is the global leader of Knowledge Services for the Technology, Media and Telecommunications (TMT) industry vertical at Deloitte. He has has worked full-time in knowledge management roles since 1999 — and within, or associated with, the TMT industry for over thirty years. Ray joined Deloitte in April 2008 following 10+ years at Cambridge Technology Partners (CTP) and later, Novell (via its acquisition of CTP), where he was the KM Program Director. He briefly worked as client-facing IT Consultant when first joining CTP. Prior to CTP, Ray worked 10+ years at IBM, where he held Product Design and Process Engineering roles before leaving to pursue his MBA at Cornell, where he focused on general management and Information Systems. Ray also holds a MS degree in Mechanical Engineering from the University of Michigan.

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February 20, 2014 Meeting Will Not Be Held due to Special Circumstances

Thursday, February 20, 2014, 4 - 6 p.m., Bentley University, Morison Hall, Morison Boardroom #300, 175 Forest Street, Waltham, MA 02451. Campus Map.

SPEAKER: N/A

TOPIC: Due to unforeseen circumstances we will not be holding our monthly Boston KM Forum meeting in February. We will resume with a guest speaker in March. Stay Tuned!

BIOGRAPHY: N/A

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Invention: the Knowledge Inventiveness Connection

Thursday, January 16, 2014, 4 - 6 p.m., Bentley University, Morison Hall, Morison Boardroom #300, 175 Forest Street, Waltham, MA 02451. Campus Map.

SPEAKER: Moderated by Larry Chait, a Boston KM Forum Discussion

TOPIC: The November 27, 2013 issue of Time, The 25 Best Inventions of the Year 2013 inspires a lot of thinking about inventions and inventiveness. Especially telling is a call-out that shows a global belief bias that “inventiveness can be learned” with comments about the “power in a team” and importance of culture in a follow-on article by Jeffrey Kluger, The Spark of Invention. This is a fascinating look at how invention is perceived, spurred, and achieved across the world. It tells us what we know about invention vs what we believe about invention. As a lead-in to a discussion of the points laid out in the article, Larry Chait will do his (now) annual review of the best or most interesting observations from his trip to the Consumer Electronics Show (CES) in Las Vegas. Think of it as a “What’s Hot and What’s Not in 2014″ session.

You can see the best of CES presented by Larry Chait here.

For Students and Aspiring Entrepreneurs, check out these Questions about invention, patenting and intellectual property. See how much you know compared to the respondents in the article.

BIOGRAPHY: Larry Chait is Managing Director of Chait & Associates, a consultancy that advises senior management on achieving and sustaining high performance. Prior to forming Chait and Associates, Larry was a vice president and director of Arthur D. Little, Inc. He held several positions at ADL, including chief knowledge officer, consulting director and principal. Larry has authored three books on information technology and human resources, and is a contributing author of Managing the Learning Process of the Corporation. He has also authored 20 articles published in the U.S. and abroad, lectured in MBA and post-graduate programs in five universities, and spoken at over 35 conferences on topics process improvement, knowledge management, and the management of change. He is currently Adjunct Senior Lecturer in the Executive Masters in Healthcare Management program at Brown University. Larry is President of The Boston KM Forum, an organization for practitioners in Knowledge Management. Larry received his A.B. in Economics from Cornell University and his M.B.A. from the Harvard University Graduate School of Business Administration.

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KM Professionals and Healthcare Informatics: An Interview with Allan Lewis

Thursday, December 19, 2013, 4 - 6 p.m., Bentley University, Morison Hall, Morison Boardroom #300, 175 Forest Street, Waltham, MA 02451. Campus Map.

SPEAKER: Allan Lewis, Business Analyst, Clinical Knowledge Management Pilots at Lahey Health

TOPIC: The healthcare informatics field has been an area of professional growth for medical and IS professionals over the past ten years, with rapid recent acceleration due to recent systemic healthcare changes. These include rapid record electrification inspired by federal incentives, increasing price pressure resulting in mergers/practice acquisition by hospitals, technology advances and regulatory changes (ICD-10 coding and increased penalties for HIPAA data breaches). Using analysis and information science methods to analyze, evaluate, understand and apply business data to knowledge initiatives appeals to business professionals with a strong technology orientation. Allan Lewis has transitioned from a background in finance and accounting, to data architecture and more recently healthcare informatics. We will ask Allan about his interests, work and personal internet experiences and the journey that brought him to a new role at the Lahey Clinic. [Reading of interest on ICD-10 coding: NY Times Roughed Up by an Orca? There's a Code for That by Andrew Pollack.]

Readings:

Other Resources on technology tools transforming healthcare information:

Gregg, Helen. How Healthcare App Developers are Using Watson. Becker’s Hospital Review. 12/9/2013. 1p.

HKSC Field Guide for Developing a Healthcare Knowledge Services Center, by Lynda Moulton, LWM Technology Services, Margaret H. Coletti, Beth Israel Deaconess Medical Center, H. Mark Goldstein, University of Massachusetts Medical School Worcester.

BIOGRAPHY: Allan Lewis’ current position as business analyst has him engaged at Lahey to improve workflow for building and managing complex clinical data sets for the Epic Electronic Health Record. It is being implemented in an organization containing two recently independent provider organizations with another soon to be added. The project will provide clinicians with social business software tools to record their opinions and come to consensus. Earlier Allan held roles in all phases of the SDLC at The Boston VA Healthcare System, Partners Healthcare, SunGard and State Street. Allan earned a BS in Finance and Accounting at University of Pennsylvania - The Wharton School, an MBA in IS from the Boston University School of Management and more recently, a Graduate Certificate in Healthcare Informatics from Northeastern University.

PLEASE Register even if you are not certain you can attend so we have an accurate estimate of attendees for handouts. If you then make a decision not to attend, please use the registration link and note in the comments field that you will not attend.

NOTE: The registration page has changed and you will be directed to another site where the registration form resides. It is now hosted by lwmtechnology.com and is legitimate.

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KM World Highlight: Dave Snowden on Human Sensor Networks with Technology Augmentation

Thursday, November 21, 2013, 4 - 6 p.m., Bentley University, Morison Hall, Morison Boardroom #300, 175 Forest Street, Waltham, MA 02451. Campus Map.

Moderated Discussion from Members based on KM World 2013  Dave Snowden Keynote: Big Data vs Human Data #KMWorld. Title links to the program commentary and notes from Dave Snowden on his blog Above and Beyond KM.

Themes and topics that fed the discussion after seeing video of Snowden’s presentation:

  • How the human brain handles pattern matching vs technology doing pattern matching
  • Role of negative experiences vs positive one when learning
  • The role of deep experience for developing expertise
  • Push to emphasize alignment among business objectives and units vs creation of tension and push-back against stated goals and initiatives
  • The role of story-telling to reinforce a sharing culture
  • Call for bringing blended experiences from fragments to facilitate enterprise learning and knowledge sharing
  • Real-time human sensor networks using your own population for evidence-based policy building
  • Importance of building human network capabilities, not just information repositories
  • Use of human networks for deliberative purposes to establish foresight instead of just relying on reflection for informing the enterprise
  • Need for more pro-active forecasting as a result of human observation

TOPIC: There were a few attendees from greater-Boston at KMWorld, Enterprise Search Summit, SharePoint Symposium and Taxonomy Boot Camp and much useful content in the programs. However, we have chosen one keynote by Dave Snowden to share for discussion. This was a lot of meaty substance such as his guidance: “Use networks for deliberative purpose” and employ “Human sensor networks for decision-making.” We’ll share the entire gamut of his insightful and demanding oratory and then the discussion begins. Be prepared to listen mindfully and discuss thoughtfully. If you have never heard Dave speak before, this is an opportunity to be knowledgeably stimulated.

BIOGRAPHIES: Dave Snowden at http://www.linkedin.com/pub/dave-snowden/0/3b/2a9

PLEASE PLEASE Register even if you are not certain you can attend so we have an accurate estimate of attendees for handouts. If you then make a decision not to attend, please use the registration link and note in the comments field that you will not attend.

NOTE: The registration page has changed and you will be directed to another site where the registration form resides. It is now hosted by lwmtechnology.com and is legitimate.

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Knowledge Well-Managed Supports Legal Professionals: Interview with David Hobbie

Thursday, October 17, 2013, 4 - 6 p.m., Bentley University, Morison Hall, Morison Boardroom #300, 175 Forest Street, Waltham, MA 02451. Campus Map.

SPEAKER: David Hobbie, JD, Goodwin Procter LLP

TOPIC: Attorneys are present to support the legal interests of every organization. Some are members of a legal department within a corporation;  companies of all sizes employ the services of professional law firms. David Hobbie is the knowledge management leader of one of Boston’s law firms, a long-time champion of KM in his firm, and a litigation knowledge management attorney. Our conversation with David will explore his many hats in the firm, as an active blogger on topics of legal interest and active member of the ILTA. More>

BIOGRAPHY: David Hobbie is Litigation Knowledge Manager at Goodwin Procter LLP.  His mission is to enhance litigator effectiveness and efficiency through improved search, knowledge sharing, and collaboration. He brings to bear a strong understanding of the theory of knowledge management and social collaborative technology as well as years of experience as a practicing litigator.

He is a member of the International Legal Technology Association’s Knowledge Management Peer Group Steering Committee and founded that group’s blog http://km.iltanet.org. David’s personal blog since 2007 is at http://caselines.blogspot.com .  You can read more about David’s professional background and activities here: www.linkedin.com/in/davidhobbie

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National Archives Policy Analyst Jill Snyder

Thursday, September 19, 2013, 4 - 6 p.m., Bentley University, Morison Hall, Morison Boardroom #300, 175 Forest Street, Waltham, MA 02451. Campus Map.

SPEAKER: Jill Snyder, Records Management Policy Analyst, National Archives and Records Administration

TOPIC: The National Archives and Records Administration (NARA) is a treasure of government historical records. While our Library of Congress harbors published books and other formats of content, the National Archives has specific responsibilities to govern and store records of our national governmental institutions work. The legacy of governmental and government employees’ work is collected according to acts and rules passed by Congress but NARA must ensure that agencies and civil servants understand and adhere to policies for contributing to the “Archives.” We will interview Jill Snyder at our September meeting to gain a better understanding of how her agency operates and their role with an increasing mountain of electronic government generated information. We will also explore the boundaries of NARA’s work and ask about how it relates to the “other” agencies’ responsibilities for gathering and storing working materials.

Additional Readings:

Luellig, Lorrie. What to do About Data Debris; Getting Rid of Data: Why It’s So Hard. Information management, 04/15/2013, 2p.

“At the 2012 Compliance, Governance and Oversight Counsel Summit (see sidebar below), a survey of corporate CIOs and general counsels revealed that typically 1 percent of corporate information is on litigation hold, 5 percent is in a records retention category and 25 percent has current business value. This means that approximately 69 percent of the data that most organizations keep has no legal, regulatory, privacy, security or business value.”

Ratha, David. Surveys continue to show weaknesses in federal records management. KMWorld, 09/01/2013, 3p.

“Flash forward to 2012, and NARA has completed its third such assessment. The report finds that “agencies still struggle to manage a voluminous amount of textual records while simultaneously facing the technological challenges of preserving records created and maintained in electronic format.”

BIOGRAPHY: Jill Snyder is a Records Management Policy Analyst at the National Archives and Records Administration, where she writes records management policy for Federal agencies.  She has over ten years of experience in the archives and records management field.  Ms. Snyder has taught records management at the Graduate School of Library and Information Science at Simmons College and basic archives management at Salve Regina University.  Her interests lie in the management of electronic records and social media and the intersection of records, knowledge, and information management.  She is Vice President/President-Elect of the New England Archivists.  Ms. Snyder has a B.A. in Human Services from Northeastern University, and a M.S. in Library and Information Science from Simmons College.

PLEASE PLEASE Register even if you are not certain you can attend so we have an accurate estimate of attendees for handouts. If you then make a decision not to attend, please use the registration link and note in the comments field that you will not attend.

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Relating Structured Content and Data Modeling to KM: Guest Norman Daoust

Thursday, August 15, 2013, 4 - 6 p.m., Bentley University, Morison Hall, Morison Boardroom #300, 175 Forest Street, Waltham, MA 02451. Campus Map.

SPEAKER: Norman Daoust, Principal Consultant, Daoust Associates

TOPIC:  Leveraging knowledge entails bringing relevant information, knowledge content assets and expertise into view for workers across all aspects of enterprise activities. In order to establish content domains containing both structured and unstructured information it is necessary to inventory and define the structures that are already present. Identifying vocabulary patterns, metadata, document types, and codifying content according to target use must be understood before initiating any knowledge initiative. IT workers who implement electronic systems for content storage and retrieval must be clear on the scope and definitions of target assets and how they will be retrieved. Preparing models of what information is present and establishing how structured content should be modeled are high value contributions to getting a handle on working knowledge. We’ll interview Norman about his work, how he approaches new engagements and talk with him about the intersection of data and knowledge initiatives.

BIOGRAPHY: Electronic data exchange, data modeling and UML (Unified Modeling Language) are all areas of expertise for Norman Daoust who has spent most of his career working with standards, improving software process requirements, and interoperability of healthcare systems. Besides consulting and training in this area, Norman is a trainer for the Business Analysis curriculum for the Corporate Education Group. Prior to forming his consulting practice, Norman worked for Partners Healthcare Systems, the Dana-Farber Cancer Institute, Siemens (medical systems), Bradford International, and the State of Massachusetts. You can read more about his background, work engagements and activities with professional associations including the Data Management Association International (DAMA) at http://www.daoustassociates.com and at LinkedIn.

Added readings:

Bernard, Allen. Healthcare Industry Sees Big Data As More Than a Bandage. CIO. 08/12/2013 3p.

Daoust, Norman. UML Requirements Modeling for Business Analysts;  Steps to Modeling Success. Technics Publications, 2012 ISBN: 9781935504245. 252p.

SAS. Practical Fundamentals for Master Data Management. IDG 2013. 14p.

TechRepublic. Taming the Data Beast; Integrating systems and applications for a better business. 2012. 9p.

PLEASE PLEASE Register even if you are not certain you can attend so we have an accurate estimate of attendees for handouts. If you then make a decision not to attend, please use the registration link and note in the comments field that you will not attend.

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