A Community of Practice - Learning and Working in the Knowledge Management Community
Continuing Education Course at Simmons College. This workshop will cover the most widely accepted approaches, methods and tools for designing, implementing and sustaining a knowledge management function in a library or organization.
The Boston KM Forum is launching a new format for our Bentley University series - Workshop style roundtable discussions. We need your input SOON for this upcoming program. Consider this an invitation to make suggestions; members will also receive an e-mail solicitation.
Working to select the roundtable topics, we are reaching out to you, our KM community, to find a half dozen members of our community who have a KM challenge they are facing. Each selected case presenter will sit with the moderator at one of several tables, present that challenge as a mini case study, and then work with the audience at the table to come up with one or more innovative solutions over the course of an hour. Attendees will rotate three times during the meeting to tables with a topic of interest. In the afternoon, moderators will share highlights of the case and commentary.
Alternatively, you or a colleague may have resolved a thorny issue. You could briefly present the issue and its resolution as a mini case study, and then participate in the discussions at that table to share your thoughts and help others resolve similar issues.
If you or a colleague want to respond as a case presenter - drop a note to info@kmforum.org and one of the organizers will get back to you within a day or two. The deadline for suggestions is March 17th. Once the topics are finalized they will be published on this page along with other program details.
Wednesday, April 29, 2009, 8:00 AM - 4:30 PM,
The Commons Room in the Adamian Academic Center, Bentley Univ., Waltham, MA (Bldg. D on Map) Directions
$50 Pre-Registration Deadline April 23 [click here to register and pay online OR bring cash/check; $60 for walk-ins with no pre-registration] The fee, includes a light breakfast and full lunch.
Advance registration is required to be eligible for the $50 for the full-day rate. Registration includes continental breakfast and lunch. After filling out the registration form, you may elect to pay using PayPal or you can mail your check to the address provided. Make the check payable to Boston KM Forum. We would appreciate prepayment to speed the on-site registration process. Note that this event is heavily subsidized by The Boston KM Forum to keep the cost within the reach of all KM practitioners. For walk-ins, $60 at the door, cash or check only. Click here to register.
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*SLA Boston is a Chapter of the international association SLA, with over 11,000 members worldwide. SLA is the global organization for innovative information professionals and their strategic partners. It’s mission is to promote and strengthen its members through learning, advocacy, and networking initiatives. SLA Boston is one of the local New England chapters of SLA. Our core values are leadership, service, innovation and continuous learning, results and accountability, collaboration and partnering. The Boston KM Forum has enjoyed active participation by many members of the SLA over the years; partnering in this joint symposium workshop will enhance the relationship.
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To receive notices of upcoming events send a message to info@kmforum.org.
Thursday, March 18, 2010, 4:00 - 6:00 p.m., Microsoft, 201 Jones Rd., Sixth Floor, Waltham, MA 02451. Directions.
SPEAKER: Carl Frappaolo, Principal and co-founder, Information Architected
TOPIC: Carl is contemplating our future in the KM community with this provocative opening for our March meeting
KM was the solution du jour of the business and IT world circa 1995. That’s 15 years ago – a millennium in cyber-years. Much has changed. Some even state that KM is dead. One analyst recently stated that KM was not even possible until now (it wasn’t me.) I am not one of those, but admit that the formal business practice of KM has morphed.
Over the past decade, KM has given birth to many children. These include Enterprise 2.0, Web 2.0, Social Computing, Social Networking and emergent software. Each has its own following and impact on the workplace. So one must ask, “Has the torch been passed to a new generation?” Are the methodologies and efforts of yesterday’s knowledge managers obsolete? Are efforts better spent focused on these current practices? For the record – I say “no,” KM is more necessary than ever. I will explain “why.“
BIOGRAPHY: Carl Frappaolo is globally recognized as a thought leader, entrepreneur, speaker, strategy advisor, and prolific author. He founded 3 companies and has consulted with the who’s who of the corporate and public sectors on innovation, information, process and knowledge management. He is the co-founder of Information Architected. Prior, Carl was VP and founder of the Market Intelligence unit of AIIM and a founder of Delphi Group. His blog is at TakingAIIM.com. You can join his networks at LinkedIn and Facebook, and follow him on Twitter @carlfrappaolo.
PLEASE Register even if you are not certain you can attend so we have an accurate estimate of attendees for handouts.
Registration Form for Thursday
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Friday, March 5, 2010 at 7:30 - 9:30 a.m. Rebecca’s at Reservoir Place, Trapelo Road, Waltham.
TOPIC: We just enjoyed a great roundtable discussion in February at which the group shared career path stories about what led each attendee to a focus on knowledge management activities. Learning what influences and interests in the workplace pointed individuals toward KM revealed a lot about how we all grow into and within our chosen professions, regardless of the initial degree or job title.
In the next meeting we want you to share stories about the people who have inspired you to have an interest in KM. This can be people whose writings you read, presentations you have experienced, role models in school or the workplace, or individuals outside of the work arena that provided a spark. With a goal of learning how KM gets traction and mind-share, as well as collecting specific anecdotes on guiding lessons, we’ll open the roundtable conversation with stories of the people who inspire us.
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Speaker: Norman Daoust of Daoust Associates will present Modeling the World with Four Colors: UML class model patterns on Wednesday, February 24, 2010, 6:30 - 8:00 p.m. at Foley Hoag LLP, Emerging Enterprise Center, Bay Colony Corporate Center 1000 Winter Street, Suite 4000, North Entrance, Waltham, Massachusetts
This program is sponsored by IEEE Consultants Network. Admission: no charge; the meeting is open to the public; tell your friends, they’ll appreciate it!
Description: This presentation describes patterns for creating domain models using four colors to stereotype the UML (Unified Medical Language) classes into five categories. This speeds up the analysis modeling process, produces models that are easy to review and critique. The use of color adds to the information content of the model and provides an excellent mechanism for visual discrimination of the concepts.
The presentation begins with a brief description of the five stereotype classes, followed by an example, tips for identifying each of classes, and concludes with a stereotyped way the stereotype entities fit together.
Attendees will learn the four colors and how to apply them. They will leave with a different way of thinking about the world.
Audience: business analysts, data analysts, data modelers, people who want a framework for categorizing data
Seeking Internship Opportunities in greater-Boston through Bentley/Warwick Professor
From Sue Newell: I have five master’s students from Warwick Business School (Warwick University, UK) who are coming over to the US for 3 months between May and August to do their dissertation with me at Bentley University. They are taking an Information Systems and Management master’s course which essentially focuses on the management of IT in business organizations. As part of this program I have taught them a course on Knowledge, Innovation and Change where they have been exposed to ideas of knowledge management and the students who are coming over all have interests in this area. They have varied previous work experience (I can send their CVs to anyone interested).
Their dissertation needs to draw on the academic literature but I have found that students gain most when they can explore theories and concepts in the light of some actual work experience. In the past they have taken on internship type roles where they have been given a specific task to do - a project which perhaps you simply don’t have time to do yourself but which you know would be useful. They can spend 2-3 days per week for 2 months doing this project, with the rest of their time spent on their dissertation writing, using the project as a base for this work.
If you have a project which you think could be suitable, then please contact me: snewell@bentley.edu (Sue Newell, Cammarata Professor of Management, Bentley University and PT Professor of Information Management, Warwick University).
Thursday, February 18, 2010, 4:00 - 6:00 p.m., Microsoft, 201 Jones Rd., Sixth Floor, Waltham, MA 02451. Directions.
SPEAKER: Mark Sprague, Principal, Msprague.com
TOPIC: Human Search Behavior must be studied to effectively prepare content for maximum findability.
Preparing content so that it can be found easily on the intranet requires the understanding and interactions of three disciplines augmented by a fourth (understanding how people find and consume content). Though clearly in a symbiotic relationship, three disciplines: Content management, Search Engines and Search Engine Optimization (SEO), are often dealt with as if they are stand-alone activities.
This is what happens:
Join us for this discussion about how understanding search behavior can influence the information architecture of your intranet with all the implications for how it affects sharing content and knowledge expertise. Mark will share some techniques and practices for getting more out of search. PRESENTATION NOTES
BIOGRAPHY: Mark Sprague is an information and software products visionary with a passion for the customer/user experience. He has generated many value-added products and services in new niches in everything from Social Networks, Social Media, Search Engines, Auto-Classification tools, Entertainment Titles, Education Applications, Business Applications, Web Services, and Usability Analysis Newsletters. He has recently been consulting in Enterprise Search, SEO, Content Strategies, Mobile Applications and Social Networking. Mark founded the Internet search engine Northernlight.com in 1995, notable for its early use of clustering and auto-categorizing Web search results.
PLEASE Register even if you are not certain you can attend so we have an accurate estimate of attendees for handouts.
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Hearst, Marti. Search User Interfaces. Cambridge University Press, 2009 ISBN: 9780521113793
McDaniel, Clay. 13 Essential Social-Media ‘Listening Tools’. MarketingProfs, 05/19/2009, 1p.
1. Google Alerts; 2. Technorati; 3. Jodange; 4. Trendrr; 5. Lexicon; 6. Monitter 7. Tweetburner; 8. Twendz; 9. TruCast; 10. and 11. Radian6 and Cision Radian6; 12. Techrigy; 13. Collective Intellect
Mullan, Eileen. Searching for Answers at ESS East. EContent Magazine, 05/19/2009, 1p. …
Miles Kehoe, a founder and president of New Idea Engineering, Inc., explained that the blame for a company’s search problems may lie with the implementation. “Maybe it is not the technology, it may be your methodology,” Kehoe says. “Search is not a fire and forget technology.”
The Conference on Semantics in Healthcare and Life Sciences (CSHALS) the official conference of the International Society for Computational Biology (ISCB) returns for its third year as the premier annual event focused on the use of semantic technologies in the pharmaceutical industry, including hospitals/healthcare institutions and academic research labs.
CSHALS is a conference focused on specific applications of semantic technologies, including Semantic Web, to show where advances have been made, determine what the current needs are, and anticipate where the field is headed in order to prepare and advance with the field. The conference is organized along specific topics and moderated to stimulate interactive discussions around sets of key questions determined in advance with input from registered attendees.
The Boston KM Forum attracts a very diverse audience. Our meetings usually have participants from a range of commercial businesses, professional service firms, academia, government agencies, non-profits, and independent consultants.
We attract a multidisciplinary group of professionals who have either found themselves in a lead role with KM, tasked to find and implement technology solutions that support knowledge sharing, organize and manage repositories of proprietary content, improve content retrieval, or improve processes and policies for sharing knowledge assets. Degrees of our members include: information science, computer science, library science, business administration, communications, computational linguistics, operations research analysis, the behavioral sciences, law, and various engineering degrees.
All of this diversity makes for great discussions and interchanges for meetings featuring speakers, workshops, or topical discussion forums.
We benefit from hearing what our members have to report whether they are struggling to launch a new initiative, or have already established a solid basis for usable and useful knowledge transfer. Discussions of expertise management, collaboration methods, search and navigation technologies, archival practices, content management and categorization techniques, learning system, and social tools have all been popular in recent years. Blending KM with various cultures is always interesting.
We meet on the third Thursday of every month for a speaker presentation in Waltham, Massachusetts, and would like to hear from you if you have a story to tell or just want to be on our meeting mailing list.
You can send your ideas for programs, volunteer to give one, or send contact information to info at kmforum.org or respond with a comment to this posting. We look forward to including you in our programs.
Also, check out the links on the right for postings relating to previous Thursday meetings, Friday morning breakfast topic meetings and symposia we have held at Bentley University.
Friday, February 5, 2010 at 7:30 - 9:30 a.m. Rebecca’s at Reservoir Place, Trapelo Road, Waltham.
TOPIC: Whether you are a KM champion, initiator, leader or have some other role in the knowledge leveraging activities of your organization, we want to hear your own story. Come and share with the breakfast group how you found yourself in the position you are in, what professional competencies and personal attributes you bring to your work and what else you would find helpful in the way of formal training for yourself or others in your peer group.
The last Thursday meeting laid out the formal training options for aspects of information and knowledge management, and a discussion ensured on how and what various professionals bring to their work in the field. You can see the brief slides from that meeting and other documents that were shared will be available to participants in this next meeting from the series.
If you are looking for validation or affirmation of your own value in the KM arena, this is a good place to get that reinforcing conversation.
Registration Form for Friday Only
Registration Details (Cost, logistics, etc.)
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